View Poll Results: Would you consider paying £10 one time fee for 100% uptime?

Voters
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  • Yes. I would like to pay £10 one time fee for 100% uptime

    130 77.84%
  • No. I would stick to my existing plan.

    22 13.17%
  • I will go with the majority.

    15 8.98%
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Results 41 to 60 of 229
  1. #41
    Join Date
    Sep 2005
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    6,039

    Default

    Quote Originally Posted by bsfweb View Post
    Great offer but how easy is it to deliver? Also is this the key issue for shared hosting, or is it system performance (the fear of heavy usage by the sharers).

    I am currently look for new Web Hosting.

    I am currently with fasthosts with 2 dedicated servers. The performances has decreased over the past 18 months. Is this stanard as equipment gets a 'used' feel etc.

    What tips are there to keep dedicated servers at tip top performance levels?
    servers should be replaced every 3 years and that is what we do with all our servers. Some of our existing shared/reseller hosting servers are 2 years old and we have to migrate them. If we migrate those in cloud then future hardware replacement will become quite comfortable for us. We will just need to remove one server at a time and add a new server in its place and do so till we replace all 5 servers from that particular cloud.

    You are most welcome to PM me for further discussion.
    UK Web Hosting || Business Hosting || eUKhost Knowledgebase
    Toll Free : 0808 262 0255 || Skype : mark_ducadi
    A bunch of Sheep led by a Lion is better than a bunch of Lions led by a Sheep.
    __________________________________________________

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  2. #42
    Join Date
    Nov 2006
    Posts
    776

    Default

    Quote Originally Posted by bsfweb View Post
    Great offer but how easy is it to deliver? Also is this the key issue for shared hosting, or is it system performance (the fear of heavy usage by the sharers).

    I am currently look for new Web Hosting.

    I am currently with fasthosts with 2 dedicated servers. The performances has decreased over the past 18 months. Is this stanard as equipment gets a 'used' feel etc.

    What tips are there to keep dedicated servers at tip top performance levels?
    All our Dedicated Servers are fully managed and monitored 24x7. You may check our server management overview at:-

    1. UK Linux Dedicated Server Management
    2. UK Windows Dedicated Server Management

    Moreover, We use branded servers from Dell and the difference seen in level of performance of these servers has been appreciated by all of our dedicated server clients. We have many customers who've had absolutely no problems with their Dedicated Servers ( Dell ) from last 2 - 3 years and they've hardly opened any tickets for technical support.

  3. #43

    Default

    If I thought £10 actually would guarantee uptime, I'd pay it. The problem is that you guys define uptime as the light on the front of the server being on, regardless of whether the services on the box are running or not. Then there's the issues with unannounced config changes that screw-up sites... Technically, the server is 100% up, but our customers don't feel the same. Again, if I thought £10 would stop that, I'd pay it...

  4. #44
    Join Date
    Sep 2005
    Posts
    6,039

    Default

    Quote Originally Posted by immediate View Post
    A bit misleading in the poll question. If done wrong, cloud hosting can be a nightmare as well. It can't guarantee 100% uptime. Maybe in future when it's more seasoned, but not now. When Rackspace Cloud was Mosso, it had some serious downtime problems for quite a while. They have a private customer forum and if you have permissions to view the threads (means you have to be a customer of theirs), you can see the archive of all the complaints back then. Though it seems good enough now but there are still some speed / responsiveness problems.

    Not saying that you can't be good in cloud hosting because they can't, but cloud hosting itself can't guarantee 100% uptime, that's all.
    I would suggest you to read these 2 threads :-

    http://www.eukhost.com/forums/f29/wo...loud-vps-9088/

    http://www.eukhost.com/forums/f11/cloud-accounts-9317/

    I had clearly mentioned in my posts about these Cloud buzz created by other hosts. They tried to fool customers when there was no redundancy in technology provided by any of the cloud computing softwares. We have worked hard to find a perfect solution for 100% uptime.
    UK Web Hosting || Business Hosting || eUKhost Knowledgebase
    Toll Free : 0808 262 0255 || Skype : mark_ducadi
    A bunch of Sheep led by a Lion is better than a bunch of Lions led by a Sheep.
    __________________________________________________

    Please email cmo[at]eukhost.com if you have any questions or need my assistance

  5. #45
    Join Date
    Mar 2009
    Location
    Ipswich, Suffolk UK
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    26

    Default

    What's the deal if there isn't 100% uptime?

  6. #46
    Join Date
    Feb 2008
    Location
    London, UK
    Posts
    34

    Default

    You'd get your £10/£25 back no doubt, sale of goods act - didn't get what you paid for.
    --
    Brad
    ----------------------------------------------------------------------------------
    Add me to GoogleTalk / Skype: Brad@NetEvolution.co.uk

  7. #47
    Join Date
    Jul 2009
    Posts
    10

    Default

    I feel that I'm being ask to vote on something I know nothing about. How does it effect me? I'm on cphosting, bronze and as far as I know I've never had any problems so how can something be 'improved' if there are no problems. I feel that eukhost have gone about this the wrong way, instead of just sending out a blind email asking for a vot,e a pointer to a web page with full details of how the changes would effect everyone would be much better.
    Last edited by paulgul; 11-11-2009 at 16:58.

  8. #48
    Join Date
    Sep 2005
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    6,039

    Default

    Quote Originally Posted by james141 View Post
    What's the deal if there isn't 100% uptime?
    Hi James,

    Our existing SLA will not change. Customers will actually get 100% uptime, but we cannot guarantee that in our SLA.
    UK Web Hosting || Business Hosting || eUKhost Knowledgebase
    Toll Free : 0808 262 0255 || Skype : mark_ducadi
    A bunch of Sheep led by a Lion is better than a bunch of Lions led by a Sheep.
    __________________________________________________

    Please email cmo[at]eukhost.com if you have any questions or need my assistance

  9. #49
    Join Date
    Mar 2009
    Location
    Ipswich, Suffolk UK
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    26

    Default

    yeah ok fair enough

  10. #50
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    Sep 2005
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    Default

    Quote Originally Posted by paulgul View Post
    I feel that I'm being ask to vote on something I know nothing about. How does it effect me? I'm on cphosting, bronze and as far as I know I've never had any problems so how can something be 'improved' if there are no problems. I feel that eukhost have gone about this the wrong way, instead of just sending out a blind email asking for a vot,e a pointer to a web page with full details of how the changes would effect everyone would be much better.
    Hi Paul,

    I agree with what you have said. Very few customers know what is Cloud hosting. We will send a proper email with detailed explanation to our customers before we ask them to pay. For the time being you can go through following threads to learn basics of Cloud hosting:-


    http://www.eukhost.com/forums/f29/wo...loud-vps-9088/

    http://www.eukhost.com/forums/f11/cloud-accounts-9317/
    UK Web Hosting || Business Hosting || eUKhost Knowledgebase
    Toll Free : 0808 262 0255 || Skype : mark_ducadi
    A bunch of Sheep led by a Lion is better than a bunch of Lions led by a Sheep.
    __________________________________________________

    Please email cmo[at]eukhost.com if you have any questions or need my assistance

  11. #51
    Join Date
    May 2009
    Posts
    12

    Default Go for it

    Quote Originally Posted by eUKhost.com View Post
    Hi Chris,

    We are coming up with a completely different solution for VPS and Semi-dedicated hosting customers. We will charge £25 migration fees for semi-dedicated and vps customers if they wish to migrate their accounts on Cloud.

    This migration charges of £25 will help us to justify additional cost of a high specification server which will always remain idle. We will bear licensing costs as some part of additional costs should be paid by eUKhost and some should be paid by the customers.
    I have a semi-dedicated account, when will this be available? does the cloud site feel any different for the customer? and is it any slower? any security issues with clouds?

    I've nothing but praise for your service, and if you think it would be better then i'm for it at £25.

  12. #52
    Join Date
    Jul 2009
    Posts
    10

    Default

    So are we all classed as 'shared' customers, I've never heard this term refered to before
    Last edited by paulgul; 11-11-2009 at 16:57.

  13. #53
    Join Date
    Mar 2009
    Location
    NE UK
    Posts
    14

  14. #54
    Join Date
    Mar 2009
    Location
    NE UK
    Posts
    14

    Default What Dedicater Server package can you offer?

    Quote Originally Posted by Jack View Post
    All our Dedicated Servers are fully managed and monitored 24x7. You may check our server management overview at:-

    1. UK Linux Dedicated Server Management
    2. UK Windows Dedicated Server Management

    Moreover, We use branded servers from Dell and the difference seen in level of performance of these servers has been appreciated by all of our dedicated server clients. We have many customers who've had absolutely no problems with their Dedicated Servers ( Dell ) from last 2 - 3 years and they've hardly opened any tickets for technical support.
    Impressive performance, it seems.

    What is the offer (Linux) and what are the costs?

  15. #55
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    Sep 2005
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    Quote Originally Posted by Quintus View Post
    I have a semi-dedicated account, when will this be available? does the cloud site feel any different for the customer? and is it any slower? any security issues with clouds?

    I've nothing but praise for your service, and if you think it would be better then i'm for it at £25.
    VPS / Semi-dedicated server customers will be able to upgrade their accounts next week. You will notice much better performance once your semi-dedicated server is moved on a cloud.

    Currently we have more than 200 VPS nodes and 100 shared/reseller hosting servers. We would like to get rid of all these problems which occur due to aging of hardware of failure of hardware. Cloud computing solution will allow us to perform hardware upgrades / replacement in future without any downtime.

    What else would you want if your server is replaced every 2 years without any downtime.
    UK Web Hosting || Business Hosting || eUKhost Knowledgebase
    Toll Free : 0808 262 0255 || Skype : mark_ducadi
    A bunch of Sheep led by a Lion is better than a bunch of Lions led by a Sheep.
    __________________________________________________

    Please email cmo[at]eukhost.com if you have any questions or need my assistance

  16. #56
    Join Date
    Nov 2006
    Posts
    776

    Default

    Quote Originally Posted by bsfweb View Post
    Impressive performance, it seems.

    What is the offer (Linux) and what are the costs?
    You may check the server specifications and pricing details at Dedicated Servers, Windows Dedicated Server, Linux Dedicated Servers

  17. #57
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    Sep 2005
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    Default

    Quote Originally Posted by paulgul View Post
    So are we all classed as 'shared' customers, I've never heard this term refered to before
    If you have one of our cpanel shared hosting plan or reseller hosting plan then you are sharing the resources of a single server with many other customers.
    UK Web Hosting || Business Hosting || eUKhost Knowledgebase
    Toll Free : 0808 262 0255 || Skype : mark_ducadi
    A bunch of Sheep led by a Lion is better than a bunch of Lions led by a Sheep.
    __________________________________________________

    Please email cmo[at]eukhost.com if you have any questions or need my assistance

  18. #58

    Default cloud hosting | Applogic VPSs | VMWare vps hosting

    Quote Originally Posted by Quintus View Post
    I have a semi-dedicated account, when will this be available? does the cloud site feel any different for the customer? and is it any slower? any security issues with clouds?

    I've nothing but praise for your service, and if you think it would be better then i'm for it at £25.
    Our Cloud will be hosted in Tier IV facility of Bluesquare in Milton Keynes. We will first launch the Standard version and then start the Enterprise version within a month. 100% hardware uptime, server uptime and network uptime will surely prove twice the better performance as compared to the old E5420 servers.. Only chance of failure would be complete power outage in the Datacentre, but our Datacentre is a Tier IV datacentre and chances of failure are negligible. All the security modules will be implemented on the servers as we have it on the present servers.

    We are coming up with 2 different solutions for Cloud Hosting. One would be based on VMWare which will be expensive and other would be Applogic. Our first cloud will be based on Applogic as VMWare will be very expensive as of now.

    Applogic VPSs will replace the existing Virtuozzo offerings and we won't increase cost of the existing VPS plans. VMWare is a superior technology and we will implement as there's a rise in demand for it. Applogic is a low cost solution, but Applogic is a better solution for those who don't wish to pay price of a Dedicated Server for a VPS.
    Best Regards,

    Bryan Oscar
    eUKhost - Web Hosting Solutions...!
    http://www.eUKhost.com
    Email : bryan [@] eUKhost.com
    MSN : bryan [@] eUKhost.com
    Toll Free : || Sales : 0808 262 0255 || Support : 0808 262 0455 || International : +44-1916-454-EUK

    "All I know is that a customer I lose is a customer my competitors win ..!"
    ----------------------------------------------------------------------------------------------------------------------------------------------------------------

  19. #59
    Join Date
    Nov 2008
    Posts
    15

    Default I'm in!

    it's defenitely worth it!

  20. #60
    Join Date
    Sep 2009
    Posts
    17

    Default

    I'm certainly interested, just cautious..

    I've got 120 clients hosting with me across a vps and a semi dedicated account and if there's even the slightest problem in making the change, they'll be melting my phone. As I'm snowed under with webdesign work at the moment, I dread the thought of having to take time off to deal with that!

    All the extra config I've had done with cpanel such as enabling suphp etc, will all be unaffected?

    How will we go about ordering it if we decide to go ahead

    Many thanks

    Mark

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