Questions about business hosting

[mike63]

1) If I buy a business hosting package can I start using it with the IP address before I get my nameservers pointing at it?

2) How come your cheaper packages offer unlimited domains but the business package only offers 5 add on domains and 10 parked domains?

3) Do you need to pay a year in advance or can you pay monthly?

4) Have you resolved the issues with Virgin Media that where causing connection problems with their customers?

Thanks
Mike

[Jack]

Hello Mike,

I have answered your questions below:-

1) If I buy a business hosting package can I start using it with the IP address before I get my nameservers pointing at it?
Ans: Yes, you can access your website with temporary URL. Temporary Website URL is sent along with the welcome email.

2) How come your cheaper packages offer unlimited domains but the business package only offers 5 add on domains and 10 parked domains?
Ans: We offer 100% uptime on our business hosting package. Business Web Hosting is recommended for corporate customers or those customers who need the peace of mind that 100% Uptime guarantees offer. Hence, we have restricted the no. of domains, addon domains, parked domains to get the best performance on that server.

3) Do you need to pay a year in advance or can you pay monthly?
Ans: You have the option to monthly however you can save more if you wish to pay annually. We offer 2 months free if you wish to pay for a year.

4) Have you resolved the issues with Virgin Media that where causing connection problems with their customers?
Ans: You will find all the updates on Virgin issue at http://www.eukhost.com/forums/f13/of...58/index2.html. We are still awaiting Virgin media's reply on this issue.

Feel free to post if you have any questions

[mike63]

How long does it take to set up business hosting once the payment has been made?

Thanks
Mike

[Jack]

Hello Mike,

Account is setup within 20-30 minutes once we receive the payment. Let me know once you order the package so that we can setup your account immediately.

[mike63]

That's what I though, but I paid 24 hours ago and have heard nothing.

Mike

[Jack]

Hello Mike,

Please accept our sincere apologies for the delay. Your account has been setup now and login details has been sent.