eNlight

[stuart475898]

Hello

Having recently received your email regarding the upcoming launch of eNlight which looks very interesting, I was wondering if when you say 'upcoming launch' we are talking weeks or months? I appreciate that you cant give an exact time scale, but I am looking to upgrade my server soon and am currently split between waiting for eNlight or just go ahead with a cloud VPS.

Also, is there any sort of pricing model available yet? If not, is the time scale for its release measured in weeks or months?

Cheers

[Rossi]

Hello Stuart,

Firstly its great to see Enlight's curiosity among our customers

Enlight would be made live early next month. We still have to finalize a few things before giving it a final go, so we can't disclose its pricing model now. I would request you to be patient for a few more days.

[Rossi]

Enlight has been launched today. You can refer the below link for more details:-

Enlight Cloud

Feel free to post if you have any queries related to Enlight Cloud servers.

[Ben Stones]

There's also a blog post we have published on our web hosting blog explaining eNlight and the advantages versus buying a VPS or Dedicated Server: eNlight Cloud – Cloud Computing as it should be. Auto Scaling and Completely Cost-Effective | Official Web Hosting Blog by eUKhost Ltd.

Regards,
Ben.

[Site]

Do I get a free basic account if I say where the spelling mistake is in the email ?

[ajbird]

OK while the whole cloud hosting idea seems interesting I have to say I don't get it...

if I use the cool build-your-cloud tool and select a fairly modest 4 cores, 8 gb ram, 200gb disc and 1tb data.. the price for a month is £442.. for this I can have a 8 core, 12gb raid 10, 5tb bandwidth Monster (TM) server from EUKHOST

this seem to be the same problem as the amazon services.. really cool that you can spin up and down instances to test things but way to expensive for a real world website that is up and running round the clock?

am i missing something?

[John]

OK while the whole cloud hosting idea seems interesting I have to say I don't get it...

if I use the cool build-your-cloud tool and select a fairly modest 4 cores, 8 gb ram, 200gb disc and 1tb data.. the price for a month is £442.. for this I can have a 8 core, 12gb raid 10, 5tb bandwidth Monster (TM) server from EUKHOST

this seem to be the same problem as the amazon services.. really cool that you can spin up and down instances to test things but way to expensive for a real world website that is up and running round the clock?

am i missing something?

Hi,

The most expensive item for Cloud Hosting is always going to be the remote storage (disk space). That's because it has to be of an incredibly high standard for reliability and performance purposes. Local disk storage is always going to be cheaper, which is usually what puts people off Cloud. For those users who know their needs, they can actually get any Cloud cheaper than a Dedicated.

In regards to eNlight, it will only charge you for resources used. Say you make a 1 CPU VM with 1 GB RAM and set the scale to 8 cores, 12 GB RAM. You will pay for what you use. So, if between noon and 4 PM your website needs those 8 cores and RAM, you will be billed for it. In the evening or night time when you don't, you are billed for your 1 CPU and 1 GB RAM.

As most websites don't have constant load, there will be a cost saving for most people.

[ajbird]

Hi John,

thanks for getting back. I see.. did not get that.

and while I am at it I might as well get the other stupid questions out of the way..

when you try to place an order no matter what sliders you select it always cost 15 quid? What does that get you?

is this particularly well suited for e-commerce? I like the idea of not paying for the night time use..

what about choice of control panels? is this extra? are you offering the normal rates for these?

with regard to backups.. how is this managed? restored?

have you tested if performance is better with 2 instances.. 1 web 1 db or just more cpus?

do you have any benchmark / performance tests you can share?

[John]

Hello,

The initial fee is kinda like a deposit. IT will be used against whatever is due for the month. The slider is a predictor tool so that you can understand potential costs. The base spec is 1 CPU and 512 RAM, 20 GB disk space and 500 GB bandwidth. This is shown once ordered and you start creating your VMs. You can also configure it so that it will never scale too far, thus giving you no unwelcome bills.

Control panels are an additional fee at our normal VPS rates. Backups you can purchase R1SOFT, as with our usual plans. We make DRS backups for our purposes, but these can't be used by you.

Two separate instances is popular with some people (splitting it up). However, usually it becomes more useful when we start talking about higher end configurations. For smaller requirements, there is no benefit.

The product itself is particularly targeted at e-commerce stores which have peak/pff peak times. Those users with constant load won't see a cost benefit.

As for benchmarks, it is just like any other system. I'd encourage you to do your own. We have invested heavily in this system and no expense has been spared on the servers, switches or storage. In particular I think you are going to be very impressed with disk speeds, which will exceed a dedicated server.

[rbecking]

This sounds like could be ideal for me. Most of the time my website is quite quiet but one or two evenings a week it gets very busy with lots of people on and my vps sometimes doesn't cope. I take it this would be ok for that?

So what is the minimum price charged per month if you were just using the minimums, 1 cpu core, 512mb ram etc?

[John]

This sounds like could be ideal for me. Most of the time my website is quite quiet but one or two evenings a week it gets very busy with lots of people on and my vps sometimes doesn't cope. I take it this would be ok for that?

So what is the minimum price charged per month if you were just using the minimums, 1 cpu core, 512mb ram etc?

It's quite complicated, as the usage really is very exact, but you will be looking between £22 and £28 a month.

There are some calculators on the site to help you work it out.

[eUKhost.com]

Dear Andy,

You can attach more disk space on eNlight at any point of time. You don't need to buy 1TB storage space initially.

You can alternatively take storage space on NAS or take a low specification dedicated server to host 1TB data. Cloud hosting service should be used to run the business and make optimum utilization of the auto-scaling feature for uptime.

I would suggest you to get started, as you will love our eNlight cloud solution and you will see minimum 50% saving compared to a dedicated server.

[rbecking]

It's quite complicated, as the usage really is very exact, but you will be looking between £22 and £28 a month.

There are some calculators on the site to help you work it out.

What does the green VM Usage bar mean on the calculator?

[eUKhost.com]

What does the green VM Usage bar mean on the calculator?

that's the CPU which is reserved for your VM considering the growth of CPU usage, but the blue line shows what you actually use, so you pay only for the blue line graph, you don't pay for the Green bar.

What John has mentioned is absolutely right, if you use resources for less than maximum 10 peak hours in a month, then you will be paying less than £30 a month.

[Claire]

Since, it is stated that the product "Enlight" itself is specially targeted at e-commerce stores, I would like to know that, What would it result in if any of the server hardware fails in the peak times? Approximately, how much time would it take to make it live and running?

[John]

Since, it is stated that the product "Enlight" itself is specially targeted at e-commerce stores, I would like to know that, What would it result in if any of the server hardware fails in the peak times? Approximately, how much time would it take to make it live and running?

Hello Claire,

eNlight is a Cloud Environment. If a physical server fails, your VM will automatically reboot onto another one. The time it takes is the time a server takes to start, so a few minutes.

The storage is also highly redundant.

[roman-]

Hello

I was got eNlight Cloud, for test create a blank VM there and let it stay for 2 days (without any of my activity changes, no uploads or domains etc).

Now I checking Resources Graph (Day Usage: average RAM 712MB, bandwidth 78MB, day billing £1.089)

What's going on, it's normal?
What I can expect after I move my current VPS Cloud there?
I am not a linux guy, so please Sorry if my questions are stupid.

[John]

Hello

I was got eNlight Cloud, for test create a blank VM there and let it stay for 2 days (without any of my activity changes, no uploads or domains etc).

Now I checking Resources Graph (Day Usage: average RAM 712MB, bandwidth 78MB, day billing £1.089)

What's going on, it's normal?
What I can expect after I move my current VPS Cloud there?
I am not a linux guy, so please Sorry if my questions are stupid.

Hi Roman,

An OS will always try to keep a little bit more RAM than it needs. I see you have 2 GB RAM on your existing Cloud. You could migrate it and set a limit a little above this if you are worried about it using more.

We are also going to be changing pricing a little bit to reflect this and to give customers more options.

[Jester]

I have signed up for a new Enlight cloud. First of all well done guys at bringing in proper cloud computing. Huzzar!

I am a little confused about a couple of things however. (I can hear the sigh from many EUK staff from here.. sorry)


During the migration period and the period of inactivity afterwards I thought I'd keep a close eye on resources and what was occurring on the server with no user load. I have had issues with my VMcloud in the past so this seemed a logical step to keeping you as my webhosts.

I could write a long post here, but I'll cut to the chase as I've not had much sleep in the past 48 hours.. Attempted hacks and fraudulent transactions have shot my nerves a tad. Anyhow, that's a different story.


The stats in my WHM for memory use do not correlate to the amount I'm actually being billed for. If I allocate 2GB is bills me for just under 2GB - with no users on an inactive site. I've adjusted the allocations.. it drops down initially and then the use rises back up to max again.

In my WHM, The server status screens tell me my actual memory use is a fraction of what it says i'm using.

My best guess, is the memory is being cached (which I can see it is on my WHM) - and the cached + the used is being calculated as being used and therefore billed. Is that right? I presume it isn't. Because if i'm using my full 2GB when the system is practically idle, I'll be paying over £200+ a year more than what I currently do for the same resources.

I tried to explain this to Livesupport, they didn't seem to understand. I've taken screenshots to explain what I am seeing to and to show the times on them - and can provide them accordingly.

Anyone clear this up? At the moment it feels like I've made a wrong decision and i'm going to be paying a lot for it!

[Ben Stones]

I have signed up for a new Enlight cloud. First of all well done guys at bringing in proper cloud computing. Huzzar!

I am a little confused about a couple of things however. (I can hear the sigh from many EUK staff from here.. sorry)


During the migration period and the period of inactivity afterwards I thought I'd keep a close eye on resources and what was occurring on the server with no user load. I have had issues with my VMcloud in the past so this seemed a logical step to keeping you as my webhosts.

I could write a long post here, but I'll cut to the chase as I've not had much sleep in the past 48 hours.. Attempted hacks and fraudulent transactions have shot my nerves a tad. Anyhow, that's a different story.


The stats in my WHM for memory use do not correlate to the amount I'm actually being billed for. If I allocate 2GB is bills me for just under 2GB - with no users on an inactive site. I've adjusted the allocations.. it drops down initially and then the use rises back up to max again.

In my WHM, The server status screens tell me my actual memory use is a fraction of what it says i'm using.

My best guess, is the memory is being cached (which I can see it is on my WHM) - and the cached + the used is being calculated as being used and therefore billed. Is that right? I presume it isn't. Because if i'm using my full 2GB when the system is practically idle, I'll be paying over £200+ a year more than what I currently do for the same resources.

I tried to explain this to Livesupport, they didn't seem to understand. I've taken screenshots to explain what I am seeing to and to show the times on them - and can provide them accordingly.

Anyone clear this up? At the moment it feels like I've made a wrong decision and i'm going to be paying a lot for it!

Hi Jester,

Not a problem about the questions. You are buying a new product from us so we are expecting customers to ask us questions about our new cloud hosting platform.

In regards to memory usage, you are charged for what it stated within the eNlight control panel from within the billing area. A few days ago we had adjusted the way we charge for RAM usage since most of your available RAM will be taken for eNlight to use, and so the pricing structure for RAM usage has accordingly been reduced to negate being charged more for RAM usage than what is expected.

I can assure you won't get charged more because you have signed up for eNlight.

I will get John Strong to respond to you here to further clarify for you about the RAM usage.

If you have any further questions please feel free to respond and let us know. I can understand how concerning it is shifting to an entirely new product, so this is why I am going to get our Managing Director to respond on priority for you.

Kind regards,
Ben.