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  1. #1

    Default Help or refund please as online support hasnt helped me so far

    Can someone sort out my dedicated server or refund for the remainder of the term as its getting beyond a joke it going down all the time and we have done nothing and i suspect itys because someone has tried to upgrade the software on the server which i specifically requested not to be done as the system was working fine with the settings as they were.


    I need someone to sort this out properly and for good, or refund my remaining months to June 2012 asap, can someone that can help with getting things back to how they were or issue the refund get in touch asap.

  2. #2
    Join Date
    Jan 2007
    Location
    United Kingdom
    Posts
    3,011

    Default

    Hi Wayne,

    I am really sorry you are having continuous issues with your server. I have referred this to our Managing Director to look at as the problem has been ongoing which is unacceptable. I will talk with John (MD) to get this issue resolved as soon as possible.
    Domains Registrations @ £7.49pa! - Download the official eUKhost Android and iOS App!

    eNlight Cloud Hosting - Cost-Effective, Autoscaling Cloud Hosting
    How does eNlight work? What differences and benefits are there to VPS and Dedicated Servers?

    Chat to us on Twitter!
    Join our incentive affiliate program now - and earn generous commission with each sale!

    How do I contact eUKhost?
    Support: Client Area - 0808 262 0455
    Sales: sales[@]eukhost.com - 0800 862 0380
    Contact eUKhost Management

    Customer Relations:
    feedback@eukhost.com - 0808 262 0255

    Contact:
    ben@eukhost.com
    Skype: euk_ben
    Windows Live Messenger: ben@eukhost.com


    Don't ever let other people's thoughts, feelings, perceptions and/or opinions drown over yours. You know yourself the best. Go with what you think is right. Everyone else's opinions or statements about you or others are secondary.

  3. #3

    Default

    hi your techie has got the server up and running but its not staying up, you will have to pm me on here or send to an account not on my server as i cant guarentee I will get the message

    I'll pm you with my hotmail address

  4. #4
    Join Date
    Jan 2007
    Location
    United Kingdom
    Posts
    3,011

    Default

    Quote Originally Posted by madwayne View Post
    hi your techie has got the server up and running but its not staying up, you will have to pm me on here or send to an account not on my server as i cant guarentee I will get the message

    I'll pm you with my hotmail address
    Hi Wayne,

    I have forwarded these details onto John for you.
    Domains Registrations @ £7.49pa! - Download the official eUKhost Android and iOS App!

    eNlight Cloud Hosting - Cost-Effective, Autoscaling Cloud Hosting
    How does eNlight work? What differences and benefits are there to VPS and Dedicated Servers?

    Chat to us on Twitter!
    Join our incentive affiliate program now - and earn generous commission with each sale!

    How do I contact eUKhost?
    Support: Client Area - 0808 262 0455
    Sales: sales[@]eukhost.com - 0800 862 0380
    Contact eUKhost Management

    Customer Relations:
    feedback@eukhost.com - 0808 262 0255

    Contact:
    ben@eukhost.com
    Skype: euk_ben
    Windows Live Messenger: ben@eukhost.com


    Don't ever let other people's thoughts, feelings, perceptions and/or opinions drown over yours. You know yourself the best. Go with what you think is right. Everyone else's opinions or statements about you or others are secondary.

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