Ajax error in cPanel on email account list with Mac

[Signalman]

This may be a problem at our end, but I don't know enough about it to work it out.

I've been using cPanel very successfully for the last few months and have mnaged to set up just about everything I want - it has been easy to use and reliable.

I've just started using a Mac (rather than PCs). Straight out of the box using Safari, almost everything is fine except that when I view cpanel.**mydomain.**/frontend/x3/mail/pops.html, the bit where the list of e-mail addresses set up comes up with a Ajax error message so I cannot make any changes to exising accounts.

If I view the page at the same time on the PC, they are there.

Any thoughts, or what additional information might help someone understand the problem?

[DavidAllen]

Don't use safari
Try with Firefox

[Signalman]

Why do the other Ajax bit work if there is a Safari problem?

[DavidAllen]

I don't know - maybe it's not the Ajax bit that is causing Safari the problem - maybe it's some other problem that Safari has with that page that then causes the Ajax bit to not work.

There is also a link on the page to a non-Ajax version of it - try that (or get a decent browser eg Firefox
)

[Signalman]

Noted. We are not here to sort out browser coders problems.

I had missed the "less Javascript" link, thanks for pointing it out to me. I'll give that a go Or try an alternative.

Thanks for your help.

[Signalman]

Ah ha. The non Java link works fine, but for others with the same problem, I found a setting in Utilities which is called Java Preferences. It appears that it was not starting the "Java Console". Now it is and it all works fine.

[WayneC]

Safari is quick and easy. I just had the java problem and was given the Ajax error. The answer for me was to go to the Safari Menu/Reset Safari.
I did a reset and not only do my java settings work but Safari is a bit faster to boot.