General support feedback

[dloulis]

I have been changing hosting companies for the last 4 years or so.
When i signed with eUKhost i was full of disbelief and really inconfident, due to other companies' promises which were never kept.

I was for a good surprise with eUK, these guys are support fanatics. I have opened so many support tickets, at first i thought they'd hate me

I think all support stuff at eUK is awesome, never had problems with any of them, but I HAVE to give extra credits to Nick J. :: OK this guy is a true legend he has helped me so much solving weird bugs on my sites in such a short time, I promised I will buy him a pint.
Nick Rocks. But also all other guys know their field really really well. Keep it up.

I am so happy with eUK i think I will upgrade my account and stick with them for many years to come (as long as they don't kick me out for too many support tickets )



PS. One thing I did not like, though, and I would like to recieve some feedback from a manager for this issue, is that there is no option to upgrade my disk space for my shared cPanel hosting. What I mean is that i have signed for the Platinum cPanel shared hosting (10GB of space), which is now 65% full. I have requested my disk space to be doubled and I would pay the amount for another cpanel shared hosting account (instead of creating a new main domain and having double log-ins). The reply was negative and they suggested I either move to reseller hosting (for almost twice the money!) or buy a second cpanel hosting.

[Karen P]

Hello Dimitris ,

Thank you for your appreciation towards our Support Services.

The upgrade has been completed for your account. I have also responded to your ticket with two different payment options.

Please reply at your earliest convenience so that we can proceed further.

[dloulis]

Issue resolved

That's why I adore eUK.
They have solved it in a matter of minutes.

eUK TOTALLY ROCKS!!!!!

[Karen P]

Hello Dimitris,

Thank You. Such a feedback helps us to provide best quality service to our customers

Have a nice day

[Sierra]

I have been changing hosting companies for the last 4 years or so.
When i signed with eUKhost i was full of disbelief and really inconfident, due to other companies' promises which were never kept.

I was for a good surprise with eUK, these guys are support fanatics. I have opened so many support tickets, at first i thought they'd hate me

I think all support stuff at eUK is awesome, never had problems with any of them, but I HAVE to give extra credits to Nick J. :: OK this guy is a true legend he has helped me so much solving weird bugs on my sites in such a short time, I promised I will buy him a pint.
Nick Rocks. But also all other guys know their field really really well. Keep it up.

I am so happy with eUK i think I will upgrade my account and stick with them for many years to come (as long as they don't kick me out for too many support tickets



PS. One thing I did not like, though, and I would like to recieve some feedback from a manager for this issue, is that there is no option to upgrade my disk space for my shared cPanel hosting. What I mean is that i have signed for the Platinum cPanel shared hosting (10GB of space), which is now 65% full. I have requested my disk space to be doubled and I would pay the amount for another cpanel shared hosting account (instead of creating a new main domain and having double log-ins). The reply was negative and they suggested I either move to reseller hosting (for almost twice the money!) or buy a second cpanel hosting.

Hello Loulis,

Welcome to eUKhost Forum Community. Thank you for the kind words of appraisal for Nick J. He is a great guy with abundant technical knowledge. It is obvious to have a askance glance after so much dissatisfaction with other hosting companies, but, we assure you that you are now at the right place and in safe hands.

"I have opened so many support tickets, at first i thought they'd hate me"

Please feel free to post or open any no. of tickets or chat windows, if you have any problem or have issues with your account. Our support team works 24 X 7 at your disposal and will be more happy to assist you in any way we can. For any further assistance you can check right with our Billing or Sales team for any up-gradation / assistance for your account.

We hope you enjoy your stay at eUKhost.com.
Seasonal Greetings to you in advance...!