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  1. #1

    Default Great help from Gareth

    Wow thanks Gareth.

    We had been hacked earlier today and could not find how they had got into our dedicated server. Gareth went through the problem thoroughly and identified the likely areas of weakness. He then tightened up the whole server security and walked me through what he had done so that I can make changes myself in future.

    I understand a hundred times better now than I did before and once the scan has finished I will be a lot more secure. The old proverb "Give a man a fish and you feed him for a day. Teach a man to fish and you feed him for a lifetime." comes to mind. I am sure that at all levels our server is more secure and I am far better equipped to sort any problems in future.

    Brilliant Gareth.


  2. #2
    Join Date
    Jan 2007
    Location
    United Kingdom
    Posts
    3,011

    Default

    Hi,

    We strive to provide the best possible services for our customers - thank you for posting a testimonial regarding the support you received from Gareth .

    I am pleased Gareth had explained what has been done and why, as explaining these sorts of things definitely help. I always believe in explaining to the customer "what and why", instead of merely fixing the issue.

    Nonetheless, if you have any further concerns or queries, please do not hesitate to contact us.

    Regards,
    Ben.
    Domains Registrations @ £7.49pa! - Download the official eUKhost Android and iOS App!

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    Don't ever let other people's thoughts, feelings, perceptions and/or opinions drown over yours. You know yourself the best. Go with what you think is right. Everyone else's opinions or statements about you or others are secondary.

  3. #3
    Join Date
    Apr 2007
    Location
    Manchester, United Kingdom
    Posts
    8,440

    Default

    Well done Gareth . Sorry to hear that your server was hacked. I am glad that it is more secure now .
    David Smith
    DPS Computing
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