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  1. #1
    Join Date
    Jun 2009
    Posts
    9

    Smile Thank you Victor

    I am writing this thank you, as a result of support I received from Victor via live chat.

    I had an issue where my partner left my web site. In his leaving he also deleted all information. It made for a stressful situation. I was able to acquire a copy of a back up that was supposed to work.

    Here is where Victor really stepped up to the plate. In contacting live chat I was fortunate enough to have Victor on the other end.

    I had tried many times to restore a back up and had just as many failures. Victor was willing to see if he could make back up I had available work. He tried, yes, he tried very hard and was very patient with me. ( turns out back up was a dud) Victor, dealt with my problem in a manner I would describe as way above and beyond the call of duty. I spent several hours with him on live chat and he was a pleasure to deal with and obviously very skilled in his abilities. I am so happy with his service, I just don't know where to start and where to end in saying how pleased I am.

    Victor was able to restore my site to where I wanted it. I am so grateful.

    So, Victor, THANK YOU VERY MUCH for all your help and your professional attitude and hard work.

    Thank you, Thank you Thank you

    Regards,
    Carl Johnson

  2. #2
    Join Date
    Oct 2006
    Location
    localhost
    Posts
    3,375

    Default

    Hi Carl!

    Thank you very much for your time in posting this fantastic & honest feedback.. much appreciated.. Victor is one of our most hard working staff members & you've indeed made up weekend for sure

    Rock _a.k.a._ Jack
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  3. #3

    Default

    See I told you Rusty that they was a great host.. The best Support Staff anywhere.. Was glad I could recommend you to this great host. Have also recommend other ppl to this same host..

  4. #4
    Join Date
    Oct 2006
    Location
    localhost
    Posts
    3,375

    Smile

    Quote Originally Posted by Baddude View Post
    See I told you Rusty that they was a great host.. The best Support Staff anywhere.. Was glad I could recommend you to this great host. Have also recommend other ppl to this same host..
    Thank you very much for your inputs. I'd appreciate if you join our affiliate program & gain some benefits from the sign-ups you refer

    Rock _a.k.a._ Jack
    Windows Hosting || Windows Reseller Hosting
    Cloud Hosting 100% UPTIME! || Powerful Dedicated Servers
    Follow eUKhost on Twitter || Join eUKhost Community on Facebook

    For complaints, grievances or suggestions kindly email our FeedBack Dept.
    Proper action will be taken accordingly & instantaneously!

  5. #5
    Join Date
    Jun 2009
    Posts
    9

    Default

    Quote Originally Posted by Baddude View Post
    See I told you Rusty that they was a great host.. The best Support Staff anywhere.. Was glad I could recommend you to this great host. Have also recommend other ppl to this same host..

    I agree baddude, this is an awesome host with way above average support and fair pricing. However, I do disagree with you suggesting you referred myself. It is totally misleading to take credit for my being apart of eUKhosting.

    I apologize to this forum if I have offended any one with my comments.

  6. #6
    Join Date
    Jan 2007
    Location
    United Kingdom
    Posts
    3,011

    Default

    Congrats Victor - its great eUKhost values its customers and go above and beyond the call of duty to ensure problems like this, which any hosting provider can refuse to help on, are dealt with until they are resolved no matter how long it takes. This is what all businesses should be doing - just because you can make someone's day and get their website back up and running for that person, and not thinking about how much it would cost for a staff member to personally deal with your issue hours on end! Keep up the good work eUKhost!

    I agree baddude, this is an awesome host with way above average support and fair pricing. However, I do disagree with you suggesting you referred myself. It is totally misleading to take credit for my being apart of eUKhosting.

    I apologize to this forum if I have offended any one with my comments.
    I don't think he was taking the credit but could be he is genuinely glad he has referred you to eUKhost . Hundreds of customers have referred many new customers to eUKhost and I think the company equally thanks and appreciates to all of those who have referred customers to them.
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  7. #7
    Join Date
    Jun 2009
    Posts
    9

    Default

    he is genuinely glad he has referred you to eUKhost
    He never refered myself here. I can promise you that. So for him to take take credit is an out right lie and misleading. He is not taking credit for this. There is way more to this story and I would more than willing to explain to admin here.

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