Charge when transferring domain

[stu1984]

I have a question about the charges involved when transferring a .uk domain name to eUKhost. I have recently moved a client's domain name from another domain registrar to eUKhost and was charged £12.00 for the service. However the domain name in question, whitemonk.co.uk, was only registered in January of this year for two years, so had over a year yet until it needed to be renewed. I have previously read on this forum that if the domain has over a year remaining before renewel, that the transfer should be free. Despite this I was informed by the billing department that I would have to pay before the domain would be transferred so went along with that as I needed to get the web site hosting working.

My question is therefore does what was stated in the other parts of the forum still apply and if so should I not have been able to transfer for free? A follow up to this would be to ask that since I have been charged, will the extra two years I have now paid for be added onto the remaining time the domain already had?

[eUK-Ralf]

Hello,

Thanks for your update.

We have credited £ 12.00 into your account and initiated the transfer request for your domain "whitemonk.co.uk".

If you have any further query, you may contact us at support@eukhost.com for technical issue and billing@eukhost.com for billing issue.

[stu1984]

Thanks for the speedy reply and quick resolution of my issue.

[DPS Computing]

Glad to see you've got it all sorted Stu - good luck with your web site hosting .

[WelshTom]

:O

Free domain transfers, how do you manage that? :P

[DPS Computing]

:O

Free domain transfers, how do you manage that? :P

I thought lots of registrars gave them? Adminitedly its normally when the domain is expiring and you get charged the renewal fee on transfer...