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  1. #1

    Default I think i have made a mistake

    Hi,
    I have to hold my hands up and confess 'I think I have made a mistake'Happy with host and support, but the words me, fool and rush in go together.

    Last week I ordered a package etc and had my domain with 123 reg, so I thought change the nameservers etc(as I had read) and the job's a good 'un.

    I stupidly instructed 123 reg to transfer my .com domain to eukhost applied for the Auth code. with the best of intentions, La-di-la. You guessed right!

    A week later and zilch, nothing. So can any kind soul tell me how long it usually takes and that I am panicking for nothing. If I have messed up big time and cannot afford to wait weeks what is the correct way to link my .co.uk domain name to my host package or should I purchase another one?

    Please bear in mind your talking to an idiot!! ............So spell it out

  2. #2
    Join Date
    Nov 2005
    Location
    Earth
    Posts
    629

    Default

    Hello,

    We will not be able to comment unless we know the domain name in question. I think you should get in touch with one of the billing techs on chat and they should be able to get you through.

    I suppose you have failed to inform our billing team to initiate the transfer... It is just a guess though.

  3. #3
    Join Date
    Sep 2005
    Posts
    6,039

    Default

    As of now you can change nameservers of your domains from your 123-reg control panel and point them to the nameservers we have sent in welcome email. Please check following snapshots to see how you need to change nameservers from your 123-reg control panel :-





    Please contact one of our livechat support staff to help if you find it difficult to change the nameservers yourself.
    UK Web Hosting || Business Hosting || eUKhost Knowledgebase
    Toll Free : 0808 262 0255 || Skype : mark_ducadi
    A bunch of Sheep led by a Lion is better than a bunch of Lions led by a Sheep.
    __________________________________________________

    Please email cmo[at]eukhost.com if you have any questions or need my assistance

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