I'm new to VPS. VolumeDrive setup my VPS with access info including SSH.

I'm trying to connect to 199.115.231.63 port 22 using PuTTy and connection times out.

I cannot ping the host and iptables is totally default. I've tried reinstalling the OS, flushing iptables, etc. SSH is running on the server.

Cannot check config from vePortal since their console doesn't allow running vi.

Cannot ping server or hostname, times out.

Am I doing it wrong?