File permission issue

[texterted]

Hi all

I've just had my small dedicated server migrated over to a VPS.

Many of the permissions on files were changed, for some reason, during the migration. eg files which should be 777 are 644 etc.

I've logged into my VPS with Filezilla and tried to change the values but I get a message "550 Could not change perms on xxxx.txt: Operation not permitted".

It would seem to be an ownership issue of some sort?

Anyone got a clue... I did submit a ticket but expect they're busy?

Cheers for any ideas...

[Rossi]

Hello Edward,

I have gone through your Billing account and checked that you had already sent a email in this regards. Ticket: AFL-353-85154 is in our support team queue and one of our admins will update it shortly.

We appreciate your patience till then.

[texterted]

Hi Rossie

I did mention my ticket in my post

... I did submit a ticket but expect they're busy?

I just hoped to save them the effort if one of the forum guru's had a quick solution, as they often do!

I'll wait on the ticket then... thanks.

[Rossi]

Hello Edward,

Ticket: AFL-353-85154 has been replied by one of our admins who has set the necessary permissions. Please check it and revert if you face the same issue again.

[texterted]

Sam R fixed my issue pdq... good work Sam!

Cheers for that Rossie.

[Rossi]

That's great

Please update the same ticket if you need further assistance.

[mischayahd]

EUKLHost is really attentive for their customers. Online support is the number one reason why people leave or stay with the hosting company.