serious problem with ftp.

[nks16june]

hi,
i am experiencing a serious problem with ftp. i tried changing 3 ISP but its not a isp issue. files dont get transfered and we get message "file transfer time out" average 3 files transfered out of ten rest get 0 byte size on server and transfer fails i treid all FTP clients also.

Please help i have a linux VPS 213.175.199.78

Thanks
Nishant

[nks16june]

similer to this message...

================================
Error: Connection timed out
Error: File transfer failed after transferring 262,144 bytes in 23 seconds
============================
size and time may very...

Thanks

[Philip S]

Hello,

We have investigated and found that passive FTP ports are not allowed in firewall.
Also there is some misconfiguration in FTP Configuration file, which is corrected now.

Please, check it and let us know if further assistance is required.

[sewetrev]

i'm also having the same problem, i've asked live help 3 times and opened a support ticket.

the problem is still occuring, my i.p 213.175.193.50

i can connect to all other servers fine including a backup server i have with you guys