Something wrong with CentOS5 template ? Outdated php / apache version

[Smithy]

Here is problem

I get new vps which always has apache 2.0 instead of 2.2 and 5.2.9 instead of 5.2.17 (latest stable version of 5.2.xx) so I update them using /scripts/easyapache

You also by default don't include any of the following Curl, CurlSSL, GD Library, Mod suPHP, Suhosin, Zend Optimizer, Mod Security, IonCube, Deflate and MemCache so I have add them too. This takes a long time to do. But to top it of once Apache rebuild Successfully and I check CSF Firewall I see "Check php WARNING Unable to examine PHP settings due to an error in the output from: /usr/local/bin/php -i"

I check php.ini and notice /usr/local/Zend/lib/Optimizer-3.3.9/php-5.2.x/ZendOptimizer.so is being added multiple times to Zend zend_extension after changing PHP Configuration Editor using Advanced Mode at Main >> Service Configuration >> PHP Configuration Editor
So instead of it being

/usr/local/IonCube/ioncube_loader_lin_5.2.so, /usr/local/Zend/lib/Optimizer-3.3.9/php-5.2.x/ZendOptimizer.so

it will repeat the zend line which causes error. so it is like this

/usr/local/IonCube/ioncube_loader_lin_5.2.so, /usr/local/Zend/lib/Optimizer-3.3.9/php-5.2.x/ZendOptimizer.so, /usr/local/Zend/lib/Optimizer-3.3.9/php-5.2.x/ZendOptimizer.so, /usr/local/Zend/lib/Optimizer-3.3.9/php-5.2.x/ZendOptimizer.so

Same thing happens with all of the newly setup VPSs lately. There must be something wrong with the OS template you use.

Please do

1. use Apache 2.2
2. use latest stable version of php which is 5.2.17
3. include commonly used software like Curl, CurlSSL, GD Library, Mod suPHP, Suhosin, Zend Optimizer, Mod Security, IonCube, Deflate, MemCache

at least offer template to be chosen during checkout...

Also someone please look into the issue with php.ini as it's driving me nuts lol.

Currently rebuilding Apache at the moment to see if it corrects php.ini automatically. Failing that I'll have to check php error logs and see what other lines have been added too many times to php.ini after updating the file using PHP Configuration Editor using Advanced Mode at Main >> Service Configuration >> PHP Configuration Editor

[Smithy]

Update: I did Rebuild Apache for second time and it did correct the problem with "Check php WARNING Unable to examine PHP settings due to an error in the output from: /usr/local/bin/php -i"

You need to check template, etc. Something definitely not right. And I am not doing anything wrong. Also get cPanel to look into the php.ini issue if needed.

[Rock]

Here is problem

I get new vps which always has apache 2.0 instead of 2.2 and 5.2.9 instead of 5.2.17 (latest stable version of 5.2.xx) so I update them using /scripts/easyapache

You also by default don't include any of the following Curl, CurlSSL, GD Library, Mod suPHP, Suhosin, Zend Optimizer, Mod Security, IonCube, Deflate and MemCache so I have add them too. This takes a long time to do. But to top it of once Apache rebuild Successfully and I check CSF Firewall I see "Check php WARNING Unable to examine PHP settings due to an error in the output from: /usr/local/bin/php -i"

I check php.ini and notice /usr/local/Zend/lib/Optimizer-3.3.9/php-5.2.x/ZendOptimizer.so is being added multiple times to Zend zend_extension after changing PHP Configuration Editor using Advanced Mode at Main >> Service Configuration >> PHP Configuration Editor
So instead of it being

/usr/local/IonCube/ioncube_loader_lin_5.2.so, /usr/local/Zend/lib/Optimizer-3.3.9/php-5.2.x/ZendOptimizer.so

it will repeat the zend line which causes error. so it is like this

/usr/local/IonCube/ioncube_loader_lin_5.2.so, /usr/local/Zend/lib/Optimizer-3.3.9/php-5.2.x/ZendOptimizer.so, /usr/local/Zend/lib/Optimizer-3.3.9/php-5.2.x/ZendOptimizer.so, /usr/local/Zend/lib/Optimizer-3.3.9/php-5.2.x/ZendOptimizer.so

Same thing happens with all of the newly setup VPSs lately. There must be something wrong with the OS template you use.

Please do

1. use Apache 2.2
2. use latest stable version of php which is 5.2.17
3. include commonly used software like Curl, CurlSSL, GD Library, Mod suPHP, Suhosin, Zend Optimizer, Mod Security, IonCube, Deflate, MemCache

at least offer template to be chosen during checkout...

Also someone please look into the issue with php.ini as it's driving me nuts lol.

Currently rebuilding Apache at the moment to see if it corrects php.ini automatically. Failing that I'll have to check php error logs and see what other lines have been added too many times to php.ini after updating the file using PHP Configuration Editor using Advanced Mode at Main >> Service Configuration >> PHP Configuration Editor

Update: I did Rebuild Apache for second time and it did correct the problem with "Check php WARNING Unable to examine PHP settings due to an error in the output from: /usr/local/bin/php -i"

You need to check template, etc. Something definitely not right. And I am not doing anything wrong. Also get cPanel to look into the php.ini issue if needed.

Hi Chris, this is being looked into & we'll get back to you once we have any updates.. Thanks for your patience in the meantime.

[Smithy]

Hi Chris, this is being looked into & we'll get back to you once we have any updates.. Thanks for your patience in the meantime.

Hi Rock,

Good stuff. It definitely isn't me causing the problem as I've have done all of the above many times with other unmanaged providers that I use and never had any issues. eUKhost is the only managed provider I use.

Like I said, there must be something wrong with the OS template you use or some other strange issue. If there is, I bet it's taking a lot of time away from eUKhost staff as they'd be having to manually correct the problems in support ticket and on live chat, etc.

I've mentioned same issue on chat about 10 times with different VPS servers and thought it would've been fixed by now. Thought I'd mention it on forum so it gets looked into properly.

Thanks for looking into it.

[Rsync]

Update: I did Rebuild Apache for second time and it did correct the problem with "Check php WARNING Unable to examine PHP settings due to an error in the output from: /usr/local/bin/php -i"

You need to check template, etc. Something definitely not right. And I am not doing anything wrong. Also get cPanel to look into the php.ini issue if needed.

Hello,

Can you please PM me your VPS IP address ? I will have a look at your issue and fix the problem.

[Smithy]

Hello,

Can you please PM me your VPS IP address ? I will have a look at your issue and fix the problem.

It is not just one VPS. The same has happened to loads of VPSs (even different IP ranges). I have already corrected the problem. It's just when updating php.ini for /usr/local/lib using whm php configuration editor in advanced mode it messes the file up again by duplicate lines and/or putting lines in the wrong places, etc and then I have to manually correct the file again.

You can create new VPS on node and do what I did in first post and you should see same error.

[Rsync]

It is not just one VPS. The same has happened to loads of VPSs (even different IP ranges). I have already corrected the problem. It's just when updating php.ini for /usr/local/lib using whm php configuration editor in advanced mode it messes the file up again by duplicate lines and/or putting lines in the wrong places, etc and then I have to manually correct the file again.

You can create new VPS on node and do what I did in first post and you should see same error.

Hello,

Thanks for the update.
If you PM me your VPS IP address on which you have faced the issue, I will create the VM on same server and investigate on the problem properly and fix it.

[Smithy]

Had problems with new vps again!

From Live Chat:

Chris: i went to Main >> Software >> EasyApache (Apache Update)
Chris: and it said apache build was out of date
Chris: and that i should upgrade cpanel before rebuilding apache
Chris: so i went to Main >> cPanel >> Upgrade to Latest Version
Chris: and it timedout
Chris: now cPanel is not working properly
Chris: i tried to run /scripts/upcp but said it was already running and had to wait for it to finish
Chris: this has happened with eukhost vps before
Chris: never have this problem with other hosting providers, always eukhost
Chris:
Chris: you must use unstable os templates or something

[Rock]

Had problems with new vps again!

From Live Chat:

Chris: i went to Main >> Software >> EasyApache (Apache Update)
Chris: and it said apache build was out of date
Chris: and that i should upgrade cpanel before rebuilding apache
Chris: so i went to Main >> cPanel >> Upgrade to Latest Version
Chris: and it timedout
Chris: now cPanel is not working properly
Chris: i tried to run /scripts/upcp but said it was already running and had to wait for it to finish
Chris: this has happened with eukhost vps before
Chris: never have this problem with other hosting providers, always eukhost
Chris:
Chris: you must use unstable os templates or something

This is being looked into, we'll update you on the exact status..

[eUk-Reeve]

I have replied to your support ticket regarding the same issue.
Please check the ticket and let me know if you still face any issues.

[Smithy]

Still same problem with php config editor in webhostmanager not working properly

You are now chatting with 'Stuart'

Stuart: Hello and Welcome to Live Chat Support.

Stuart: How may I assist you today ?

Chris: just started to chat wih Victor but chat cutt off

Chris: as i was saying

Chris: semi-dedicated vps is down

Chris: xxxxxx

Stuart: Let me check

Chris: xxx.xxx.xxx.xxx

Chris: pass: xxxxxxxxx

Stuart: Have you made any changes on your server ?

Chris: server giving internal server error after client updated /usr/local/lib/php.ini using php config editor in webhostmanager

Chris: buggy webhostmanager

Stuart: Please let me know exact change you made

Stuart: which will help us to troubleshoot your issue

Chris: he has asked how to increase sesssion timeout

Chris: i told him

Chris: session.cache_expire

Chris: pingdom sent me email shortly after saying server was down

Chris: that php config editor in webhostmanager doesn't work properl with eukhost servers

Stuart: ok

Chris: always causes internal server error after update

Stuart: Working on your issue

Stuart: please allow few minutes

Stuart: running /script/easyapache on your server

Stuart: as php is not working

Chris: ok

Stuart: it will take some more time to compile

Chris: are you aware that the php config editor does not work in WebHostManager with eUKhost servers

Chris: it works on servers with other providers I use

Chris: after updating values in php config editor in webhostmanager on eukhost servers it just causes internal server error, due to lines being duplicated etc

Chris: i can't be the only one reporting this

Chris: i have vps servers with intovps.com and never have the same issue

Chris: i mentioned issue here http://www.eukhost.com/forums/f29/so...version-13806/

Chris: seems the issue still hasn't been fixed

I think I will just resell IntoVPS VPSs instead. I don't have any problems with those VPSs.

[Stuart]

Hello,

As per chat discussion I have executed script to recompile php on your server.
It will take next maximum 30minutes to complete. I hope everything will be sort out after recompilation. I have noticed that you have made some misconfiguration in php settings.
but I could not exact module which is causing problem hence I have executed script to recompile.

[Smithy]

I have noticed that you have made some misconfiguration in php settings.

That's the thing Stuart, it is not me or client making incorrect changes. This time client tried to update value from default 180 to 260 for session.cache_expire using php configuration editor in webhostmanager. He said after updating the page and checking back the setting did not even get updated. All what happened was webhostmanager corrupt php.ini by adding extra lines in the wrong place etc resulting all sites on server to give 500 internal server error message.

So basically the php config editor is messed up and has been for many months now.

[eUK-Eric]

Hi Chris,

I have setup session.cache_expire limit to 240 and confirmed all sites are loading without any error. Please kindly check and confirm the same.

[Smithy]

So no one can use PHP Configuration Editor in WebHostManager to change values now. Do cPanel know about this problem.

Not everyone knows how to nano /usr/local/lib.php.ini etc