please help me, I need sleep

[craigbeattie]

Hi.

I seem to have serious problems after you migrated my website over. The website is up and running but I do not have Cpanel and I can no longer get onto my admin/shopping database. If I had Cpanel up and running I could try and use a backup of the database I have. The worry is if I have customers I have no way of knowning what they have bought, luckly my website has just gone live, so hopefully I will not have any customers. Is there anyway you can access the PHP file and reset my password, I am no expert on this stuff but I am worried sick.

Cheers

[Rock]

Hi.

I seem to have serious problems after you migrated my website over. The website is up and running but I do not have Cpanel and I can no longer get onto my admin/shopping database. If I had Cpanel up and running I could try and use a backup of the database I have. The worry is if I have customers I have no way of knowning what they have bought, luckly my website has just gone live, so hopefully I will not have any customers. Is there anyway you can access the PHP file and reset my password, I am no expert on this stuff but I am worried sick.

Cheers

Yes, we can have the above mentioned tasks done for you, but we'd need an email/ticket from your registered email address associated with your account to perform them. Please submit a ticket at : http://support.eukhost.com/

[craigbeattie]

Hi.
I have a ticket for the problems. I was wondering if there was anybody else who could help.

[craigbeattie]

Thanks everything is sorted now. I have cpanel, I uploaded an old databse through cpanel and got my old password back to use on the shop/admin.

Cheers

[Rock]

Thanks everything is sorted now. I have cpanel, I uploaded an old databse through cpanel and got my old password back to use on the shop/admin.

Cheers

Glad to know that

[DPS Computing]

Glad to see everythings sorted Craig .