can't ftp to my site

[imarketeer]

I use wordpress and require root access,I added a new user as per what I've read here but it doesn't have root directory access which is a must for me,it simply shows an empty directory I need to see the public hmtl etc for transferring themes etc.

How is this done,this is the first host I cannot log in with normal cpanel info.

[Cristiano]

aboard Mark

I use wordpress and require root access,I added a new user as per what I've read here but it doesn't have root directory access which is a must for me,it simply shows an empty directory I need to see the public hmtl etc for transferring themes etc.

While adding a FTP account from cPanel, enter '/' in the field "Directory:". Doing this, will provide access to the root directory of the account.

How is this done,this is the first host I cannot log in with normal cpanel info.

We have disabled the default FTP accounts on all our shared servers for security reasons. Refer FTP Disabled for more info.

[imarketeer]

Hi Cristiano,

Thanks for the welcome.

Ok I've sussed that ok to get to the public html folder,to get to the root folder,I guess I would just root/,lmk if this is right.
I realise it's for security etc that's cool.just that alot of sites I'll be doing will require google site verfication image uploads to root etc so I need to know how to show the people I'll be renting the site to how to do all this.
Thanks

Mark

[Cristiano]

Hi Cristiano,

Thanks for the welcome.

Ok I've sussed that ok to get to the public html folder,to get to the root folder,I guess I would just root/,lmk if this is right.
I realise it's for security etc that's cool.just that alot of sites I'll be doing will require google site verfication image uploads to root etc so I need to know how to show the people I'll be renting the site to how to do all this.
Thanks

Mark

Yes, you will need to use '/' in the Directory Path while creating the FTP account. This will provide access to /home/cPanel-username. public_html & all other files reside under this directory.
Refer Create FTP tutorial.

Note :: cPanel-username is the actual cPanel username.

Hope this helps