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  1. #1
    Join Date
    Sep 2008
    Posts
    10

    Default CPanel Awstats option no longer works

    Domain: Bye Design Ltd
    Server: Dorset Server [Server IP Removed]
    Problem: CPanel Awstats option no longer works (last used it 1 month ago).
    Selecting Awstats from the CPanel main page takes me to the domain selection page:
    http://www.byedesign.co.uk:2082/fron...s_landing.html
    Selecting the View option opens a new window at:
    http://www.byedesign.co.uk:2082/awst...k&ssl=&lang=en
    The page is completely blank:
    <!DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.0 Transitional//EN">
    <HTML><HEAD>
    <META content="text/html; charset=windows-1252" http-equiv=Content-Type></HEAD>
    <BODY></BODY></HTML>

  2. #2
    Join Date
    Sep 2006
    Posts
    304

    Default

    You will get an positive response for your support team very soon. I had forwarded the issue to concern department and one of our support admin is trying to get it rectified. We appreciate your patience.

  3. #3

    Cool

    Hi Stephen,

    Issue with AWStats has been resolved. You were facing issue due to memory allocated to cPanel Applications.
    I have made required changes into it.

  4. #4
    Join Date
    Sep 2008
    Posts
    10

    Default

    It's working fine now.
    Thank you.

  5. #5
    Join Date
    Apr 2007
    Location
    Manchester, United Kingdom
    Posts
    8,440

    Default

    Glad to see that it's all sorted now .
    David Smith
    DPS Computing
    http://www.dpscomputing.com (Computing, Reviews, News) - We're still plodding on adding new content and features (August 2011)
    http://www.djdavid.co.uk - Massive update! (September 2011) - It's now not neglected!!
    http://davidsmith.dpscomputing.com (My Personal Website) - New Site (10/2009)

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