Blackberry suddenly unable to send receive

[Paul Image-Machine]

Hi

Neither I, nor my clients can send or receive mail via Blackberrys as of last night. Non-Eukhost mail works fine. Has the authentication changed or something?

an example account is Welcome to Eyezoni, but they're all affected (they're all on the same server 'Glasgow')

Any ideas gratefully received.

-Paul

[Ben Stones]

Hi Paul,

I have referred this thread to our Windows Support Team and you should receive a reply from them soon. It could well be due to a change such as authentication, but I'll wait for what the Windows Support Team say about this. Apologies for the problem you and your customers are experiencing.

[Henry D]

Hello Mr. Paul,


As per our conversation over live chat your issue regarding emails has been resolved.


Thanks for your patience.

You may open a live chat session or a support ticket, in case of any doubts or for further assistance,
We will be glad to help you.
_____________________
Regards,
Henry Davidson

[DPS Computing]

Glad to see your issue has been solved Paul .