Managed servers, what is done on them?

[Scothorse]

I would like to ask what kind of proacticve measures are undertaken on managed dedicated servers? I have been a customer for a few months now and the support is excellent. However I am still confused about the level of intervention managment on the server by EUKHOST.

What is actually done on the server?

[Ryan]

All eUKhost Dedicated Servers are fully managed. Server management includes installation and maintenance of a standard software package, security monitoring and technical support.

eUKhost server management responsibilities include but are not limited to the following tasks:

* Initial Server Setup.
* Routine server monitoring.
* Server Migration (If applicable).
* Disaster recovery planning and procedures including system and file backup.
* Server backup restoration in the event of a hardware failure.
* Server troubleshooting - We will help you trouble shoot if the server is not performing well.
* Regular maintenance of the operating system (updates & patches).
* Firewall configuration. (Linux Servers)

Visit our Managed Servers Information Pages for an overview of the functions performed by our Administrators on client request.

* Linux Server Management Overview
* Windows Server Management Overview

[James]

In other words I'd say that you don't need to hire a third person for server management and you don't need to pay extra for any system administration tasks.

[Danny M]

I completely agree with James here. You don't have to worry too much about any support related queries as support is offered 24x7. All you need to do is contact the right person at the right time to get the required support. All hours of the day are right to get the required assistance from the System Administrators.