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  1. #1
    tneagle99 is offline new member
    Join Date
    Mar 2009
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    5

    Default Website and Server or VPS Monitoring

    Dear eUKhost,

    Today we discovered that all the websites on our VPS were down from 2am until this morning at 11am when we noticed our websites were showing ‘Service Unavailable’.

    This has now been resolved with the help of Alec. Apparently it was because the processes in use rose to a too high a level.

    Please can you let me know if you are intending to provide any sort of monitoring services (paid for or otherwise) for the general health of our VPS and websites? For us, it would be very useful if we could KNOW whether processes, CPU, memory or anything else was running low ... or whether any websites are down or not displaying, or responding slowly so that we could act on it IMMEDIATELY (or possibly before it even causes outage), rather than having to wait until we just happen to check the websites (NB it was only be chance that we checked one website – normally we would not have a reason to do this so the websites could have been down for much longer).

    Many Thanks in advance

  2. #2
    eUKhost.com's Avatar
    eUKhost.com is offline Chief Marketing Officer
    Join Date
    Sep 2005
    Posts
    6,039

    Default

    Hi,

    We have our monitoring system which is available for free to all our customers. You will need to signup from following URL to get your VPS added in our monitoring system :-

    Support Department - Server Monitor

    You will get email notification and our support staff will also get notified if your websites stop working for any reason.
    UK Web Hosting || Business Hosting || eUKhost Knowledgebase
    Toll Free : 0808 262 0255 || Skype : mark_ducadi
    A bunch of Sheep led by a Lion is better than a bunch of Lions led by a Sheep.
    __________________________________________________

    Please email cmo[at]eukhost.com if you have any questions or need my assistance

  3. #3
    jc8654's Avatar
    jc8654 is offline Voluntary Moderator
    Join Date
    May 2007
    Location
    Cambridge, UK
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    1,593

    Default

    If you're looking for other ways of monitoring aside from email, I run an SMS based system at cost price - Checker Design Website Monitoring, Web Server Monitoring Service.
    Jonathan Crass
    Joint Partner in Checker Design
    Joint Partner in Jst Hosting

    UK Website design
    UK based monitoring
    Cheap UK Web Hosting

    eUKhost Forum Moderator

  4. #4
    Site's Avatar
    Site is offline Premium Member
    Join Date
    Jan 2008
    Location
    UK
    Posts
    640

    Default

    Nice Plug there Jonathan

  5. #5
    DPS Computing's Avatar
    DPS Computing is offline Voluntary Moderator and Customer of eUKhost
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    Apr 2007
    Location
    Manchester, United Kingdom
    Posts
    8,440

    Default

    Well, its a credit crunch - you've got to get every bit of business you can .
    David Smith
    DPS Computing
    http://www.dpscomputing.com (Computing, Reviews, News) - We're still plodding on adding new content and features (August 2011)
    http://www.djdavid.co.uk - Massive update! (September 2011) - It's now not neglected!!
    http://davidsmith.dpscomputing.com (My Personal Website) - New Site (10/2009)

  6. #6
    stukelly is offline Member
    Join Date
    Jul 2007
    Posts
    90

    Default

    I have signed up for the server monitoring, what information do I need to enter in host name?

    Also the delete function does not work. I think the following script is missing.
    http://watch.eukhost.com/delete_server.php

  7. #7
    AlexP's Avatar
    AlexP is offline System Administrator.(eUKhost.com)
    Join Date
    Apr 2007
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    426

    Default

    Quote Originally Posted by stukelly View Post
    I have signed up for the server monitoring, what information do I need to enter in host name?

    Also the delete function does not work. I think the following script is missing.
    http://watch.eukhost.com/delete_server.php
    You don't have privilege to delete the server, Please send mail to our dedicated/vps department (dedicated @ eukhost.com ) with your server IP address we will add it for you.
    Thanks and Regards,
    Alex Parker
    Senior System Administrator.
    Dedicated Hosting || Semi Dedicated Hosting|Disaster Recovery Solutions

    EMAIL:alex @ eukhost.com
    MSN: alex @ eukhost.com
    SKYPE: euk_alexp

  8. #8
    Welshy is offline Senior Member
    Join Date
    May 2008
    Posts
    306

    Default

    we signbed up to the link ages ago... are we supposed to see the servers somewhere or get alerts?? or does euk simply get the notifications?

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