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Thread: Disk Space Usage - what is Other Usage?

  1. #1
    azdour is offline Forum Member
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    Default Disk Space Usage - what is Other Usage?

    Hi,

    Is there a list anywhere that explains exactly what 'Other Usage' is? We are trying to work out why the 'Other Usage' on an account is so high. We need to know which directories to check, thanks.

  2. #2
    Cristiano's Avatar
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    Quote Originally Posted by azdour View Post
    Hi,

    Is there a list anywhere that explains exactly what 'Other Usage' is? We are trying to work out why the 'Other Usage' on an account is so high. We need to know which directories to check, thanks.
    Hi there... Do you mean "Other" that shows under cPanel Disk Space Usage ? This includes the hidden files/directories OR the files/directories under the cPanel users ownership outside the root directory of the cPanel account.

    PM me the domain name for which you wish to check the disk usage. I will check and let you know.
    Cristiano
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  3. #3
    azdour is offline Forum Member
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    Hi Cristiano,

    Thanks for the pointer. I was able to use the find command to locate all files/directories owned by that account and now I understand the 'Other Usage' figure.

  4. #4
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    Quote Originally Posted by azdour View Post
    Hi Cristiano,

    Thanks for the pointer. I was able to use the find command to locate all files/directories owned by that account and now I understand the 'Other Usage' figure.
    You are welcome
    Cristiano
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  5. #5
    ramin2 is offline Forum Member
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    Default help with other usage

    somebody plz help me, i`ve got the same problem, i tried to install wordpress, but my hosting sent an error saying space is used up! i cleaned everything, but still half of my space is mentioned as used by OTHER USAGE! what should i do to clean this other usage? thank you

  6. #6
    Cristiano's Avatar
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    Quote Originally Posted by ramin2 View Post
    somebody plz help me, i`ve got the same problem, i tried to install wordpress, but my hosting sent an error saying space is used up! i cleaned everything, but still half of my space is mentioned as used by OTHER USAGE! what should i do to clean this other usage? thank you
    If you have tried options above & still face issues with the disk usage, I will suggest you to initiate a chat and discuss this with support technician.

    I am not able to locate your account with the email address you have used for forum signup.
    Cristiano
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  7. #7
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    Hey,
    If you use cPanel, you can use the disk space tools inside your account to see exactly which directories are using your storage. That way you can figure out what's using it.
    Jonathan Crass
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  8. #8
    Rock's Avatar
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    Quote Originally Posted by azdour View Post
    Hi Cristiano,

    Thanks for the pointer. I was able to use the find command to locate all files/directories owned by that account and now I understand the 'Other Usage' figure.
    Quote Originally Posted by ramin2 View Post
    somebody plz help me, i`ve got the same problem, i tried to install wordpress, but my hosting sent an error saying space is used up! i cleaned everything, but still half of my space is mentioned as used by OTHER USAGE! what should i do to clean this other usage? thank you
    Hi,

    Certain files, such as .htaccess or .cache/.cpanel etc, which have an extension of a preceding DOT (.) are termed to be hidden & they along with their usages aren't displayed in the file manager interface.

    Due to the nature of storing files electronically, most files occupy slightly more disk space than their actual size. For example, a 300 byte file may occupy 4 kB of actual disk space. As a result, you may find some discrepancies between data in the File Manager feature & the Disk Space Usage feature.

    The disk space usage information contained in this feature does not indicate how much space the directory itself uses. It only displays disk usage information about the directory's contents. Typically, directories themselves occupy a negligible amount of disk space. The figures contained in the Disk Space Usage feature may not reflect recent changes in your account's disk space.

    As suggested by Cristiano above, please update us with the account details & we'll get this simplified for you

    Rock _a.k.a._ Jack
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  9. #9
    rkantsingh is offline Forum Member
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    Default Cpanel change skin

    Hi,



    Try following steps if you do not know what your current cPanel theme is.
    Login to your cPanel account
    Look at the URL in your browser. It would look somewhat similar to hosting.com:2082/frontend/x/index.html
    cPanel theme name is everything after the "/frontend/", and before the next slash "/". In above example cPanel theme is "x". It could be "x2", "rvblue", etc.
    Some scripts and tools will not even ask you for a cPanel theme / skin. They use some hard coded theme name, which may differ from the one you have installed on your hosting server, and script will not work. In that case you may edit script's code. Its simple. Just find "/frontend/" string in the script and replace theme value with the correct one.




    Thanks and regards
    Rama Kant Singh
    CoreITDeveloper

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