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Thread: Top Support

  1. #1
    3r3bos is offline new member
    Join Date
    Dec 2009
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    1

    Default Top Support

    I would just like to say that I'm very pleased using EUKHost as my provider. If you need them, they repsond very quickly and so far I haven't had many problems when running the websites. They're definately the cheapest and best ColdFusion provider out here in the UK. And I'm recommending them to all my web developer friends.

    The only little annoying thing was setting up the coldfusion hosting. A friend of me and myself ran into exaclty the same issues when the hosting was setup was created, so this could be smoothened out, I think. Especially if this happens every time.
    Although we specifically asked for the ColdFusion add-on, they first setup the hosting without it. It than had to be moved after raising a support ticket about it. On the new location, the DNS locations were incorrect, probably duplicated in the moving process and contained the mail.domainname.com twice to different IP's. Last but not least the ColdFusion DSN was not available on the new location, so it had to be added after raising a support ticket.

    Although this might seem like some concerning issues, they were fixed quickly and the staff sounded foreign (although I'm Dutch myself ), but was very friendly and helpful. I have had to deal with many providers, in my work as web developer, but EUKhost is by far the best out there for me. Keep up the good work!

    Cheers,
    Jan-Pieter Atsma
    Hedgehog Creations
    Web Design, development and maintenance

  2. #2
    Bryan's Avatar
    Bryan is offline Senior Member
    Join Date
    Aug 2008
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    343

    Default Thank you !

    Thank you Jan ..

    We truly appreciate your feedback !

    At eUKhost, it has always been our endeavor to provide the best services and support. All that we have the confidence to boost is from the customer feedback's. We would also appreciate and would like to welcome any advices or suggestions that help us improve and provide more better services and support.

    Wish you seasonal greetings in advance for Christmas

    Have a Blessed Day !
    Best Regards,

    Bryan Oscar
    eUKhost - Web Hosting Solutions...!
    http://www.eUKhost.com
    Email : bryan [@] eUKhost.com
    MSN : bryan [@] eUKhost.com
    Toll Free : || Sales : 0808 262 0255 || Support : 0808 262 0455 || International : +44-1916-454-EUK

    "All I know is that a customer I lose is a customer my competitors win ..!"
    ----------------------------------------------------------------------------------------------------------------------------------------------------------------

  3. #3
    Sierra's Avatar
    Sierra is offline Marketing Executive
    Join Date
    Oct 2009
    Posts
    26

    Default Thank you

    Hello Jan-Pieter Atsma,

    Thank you for your sincere acclamation and approbation. eUKhost is striving hard to achieve acme in providing hosting services and complete customer satisfaction. We always aggrandize and aim at emulating our work. Feedback's from customers at eUKhost are the school books from which we learn and put in practice to achieve perfection. Quality service is what gives score for a service industry to build the base of faith and trust in customers.

    We believe in long term relationship and never feel daunt to go an extra mile to help a customer. Appreciations from customers help us grow passion in our team, dry run and act as roborant to boost the confidence to work as one Happy Team.

    Last edited by Sierra; 05-12-2009 at 14:54. Reason: wong spelling

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