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  1. #1
    sam_m08 is offline Member
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    Default worth waiting for the Cloud VPS?

    Hello,

    Ive already spoken to your sales support and pretty much made my mind up that I will be upgrading to a semi dedicated very soon, but noticed in another post about this cloud computing solution package which your looking to get up and running fairly soon aswell.

    Will it be worth hanging on for before I make the plunge to semi dedicated just to see the pricing structure and packages involved? im guessing you have no idea yet on pricing and packages that will be available? I do like the sound of even more reliability!!!. I have a client setup on one of your business packages and that has been absolutely fantastic and so far true to the 100% uptime, If I could have another package similar to that, but with more control, then its very exciting indeed.

    Regards
    Sam

  2. #2
    eUKhost.com's Avatar
    eUKhost.com is offline Chief Marketing Officer
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    Default

    Hi Sam

    It would be worth to wait for launch of our Cloud computing solution. We have invested huge amount in setup of our first cloud and all this has been done just to impress our customers.

    Our hosting will give you pleasure of driving a Ferrari. You just need to wait for 7 - 10 days.

    We will work out packages and pricing on coming weekend.
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  3. #3
    Jack is offline Administrator(eUKhost.com)
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    Default

    Quote Originally Posted by sam_m08 View Post
    Hello,

    Will it be worth hanging on for before I make the plunge to semi dedicated just to see the pricing structure and packages involved? im guessing you have no idea yet on pricing and packages that will be available? I do like the sound of even more reliability!!!. I have a client setup on one of your business packages and that has been absolutely fantastic and so far true to the 100% uptime, If I could have another package similar to that, but with more control, then its very exciting indeed.
    Hello Sam,

    We can also offer you 100% uptime (same as business hosting package) on our Dedicated Servers. All you need to is consider 2 servers and we'll setup Mirroring/Failover architecture on them. You can find more information on this setup architecture at :- Dedicated Servers Mirroring | Mirrored Dedicated Servers | Fully Managed Mirrored Dedicated Servers

  4. #4
    CTHOSTING is offline Member
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    Default

    Hello

    Just a few cloud questions if that OK

    So would moving from my semi, still give me whm/cpanel etc ?
    Would it involve an IP change , so need all the nameservers changed on all the domains we host too ?
    Is the cloud stuff going to be hosting in the Data centre that had the issue the other week?

    Thanks

    Chris

  5. #5
    eUKShane is offline Senior System Administrator
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    Thumbs up Hello

    Hello,

    So would moving from my semi, still give me whm/cpanel etc ?
    Yes definitely you will get cPanel/WHM control panel on it.

    Would it involve an IP change , so need all the nameservers changed on all the domains we host too ?
    Yes the IPs will change as you are on 87.117.*.* subnet.

    Is the cloud stuff going to be hosting in the Data centre that had the issue the other week?
    No, the setup is completely on different location. We will configure everything ... mirroring, backups, clustering etc on it as the main motto is to provide 100% uptime to all our clients.

    Best Regards,
    Sebastian
    Senior System Administrator
    http://www.eukhost.com/

  6. #6
    eUKhost.com's Avatar
    eUKhost.com is offline Chief Marketing Officer
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    Default

    Quote Originally Posted by CTHOSTING View Post
    Hello

    Just a few cloud questions if that OK

    So would moving from my semi, still give me whm/cpanel etc ?
    Would it involve an IP change , so need all the nameservers changed on all the domains we host too ?
    Is the cloud stuff going to be hosting in the Data centre that had the issue the other week?

    Thanks

    Chris
    Hi Chris,

    You will get option to choose cPanel / WHM for £5 per month, just like you have it on your VPS.

    I will need to check if your existing VPS is hosted on Magic, if it is then you won't need to change the IP.

    Our Cloud will be hosted in Tier IV facility of Bluesquare in Milton Keynes. We are also working on a Enterprise solution where we will host some servers in one Datacentre and some in the other and make a cloud of these servers. This will be an expensive solution, but those who can pay for 2 VPS's can easily afford this enterprise solution.

    We will first launch the Standard version and then start the Enterprise version within a month.
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  7. #7
    CTHOSTING is offline Member
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    Default

    Thanks for the replies both of you
    Sounds like an exellent solution to go onto

  8. #8
    sihost is offline Senior Member
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    Default looking forward...

    Looking forward to seeing this solution, prices etc. 100% uptime guarantee is exactly what we need. It's great to see Eukhost investing into this and taking onboard that 100% uptime is something we need to keep our own clients happy and build our businesses. In the long run this will enable us to build up a great hosting reputation, take on more clients ourselves and in turn upgrade our cloud hosting packages and Eukhost will get a return on their investment.

  9. #9
    eUKhost.com's Avatar
    eUKhost.com is offline Chief Marketing Officer
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    Default

    Quote Originally Posted by sihost View Post
    Looking forward to seeing this solution, prices etc. 100% uptime guarantee is exactly what we need. It's great to see Eukhost investing into this and taking onboard that 100% uptime is something we need to keep our own clients happy and build our businesses. In the long run this will enable us to build up a great hosting reputation, take on more clients ourselves and in turn upgrade our cloud hosting packages and Eukhost will get a return on their investment.
    Thanks Simon!

    We have some other solutions as well for 100% uptime, but those are only for Dedicated Server customers as of now. 100% uptime on a VPS is possible only if we use Cloud computing solution. So far I've not seen any hosting company using VMWare for Cloud, but VMWare is the best solution if you really expect 100% uptime. I am not sure how other hosting companies are offering Cloud computing solution using softwares which have no redundancy. They have managed to make money due to their luck, but other Cloud solutions have no redundancy and I have personally tested performance of all the Cloud computing solutions to make a decision about VMWare.
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  10. #10
    ajbird is offline Member
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    Default

    have we got an eta for these developments or at least for some more info?

  11. #11
    eUKhost.com's Avatar
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    Quote Originally Posted by ajbird View Post
    have we got an eta for these developments or at least for some more info?
    We are coming up with 2 different solutions for Cloud Hosting. One would be based on VMWare which will be expensive and other would be Applogic. Both will go live on our website from 1st November 2009.
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  12. #12
    sihost is offline Senior Member
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    Default soon

    Excellent, thats soon.

    Currently semi-dedicated costs more than standard vps, because of the users per node. This I guess won't be a factor with the cloud hosting.

    When you say expensive, is that with Applogic being in line with vps and VM Ware in line with semi dedicated or will both solutions cost quite abit more.

    The prices out there differ vastly. At one end there are companies who charge higher prices who offer absolute 100% uptime and 100% customer support, 100% managed then companies such as the quite new ***.net who are cheaper £15/mth upwards, with everything automated and only offer email/forum support.

    Eukhost are a very 'affordable' company, I'm interested to see where the balance falls on the inevitably difficult task of deciding on cost vs reliability and 100% uptime. I'm confident you will have found a great balance and settled on something we'll all be happy with.

    What's the difference between the two choices and the advantages of VM Ware over the Applogic?

  13. #13
    eUKhost.com's Avatar
    eUKhost.com is offline Chief Marketing Officer
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    Quote Originally Posted by sihost View Post
    When you say expensive, is that with Applogic being in line with vps and VM Ware in line with semi dedicated or will both solutions cost quite abit more.
    Applogic VPSs will replace the existing Virtuozzo offerings and we won't increase cost of the existing VPS plans. We have decided to keep one high specification server as a stand-by server in Cloud of 5 High specification servers. All these servers are "Dual Quad Intel Xeon X5550, 24GB RAM, 2x450GB SAS 15k rpm"


    Quote Originally Posted by sihost View Post
    Eukhost are a very 'affordable' company, I'm interested to see where the balance falls on the inevitably difficult task of deciding on cost vs reliability and 100% uptime. I'm confident you will have found a great balance and settled on something we'll all be happy with.
    We had this confusion from long time as we were looking for a reliable Cloud Computing solution and VMWare was the best option we could ever get. There are absolutely no bugs in VMWare and we will hardly need any support from their Support Staff. Applogic has turned out to be the 2nd best choice for Cloud Hosting, only problem incase of applogic is downtime of 3 - 4 minutes when the master server fails.

    Quote Originally Posted by sihost View Post
    What's the difference between the two choices and the advantages of VM Ware over the Applogic?
    VMWare is a superior technology. They have staff of 1300 working on development of VMWare virtualization software. Their product is far more superior to any other competitor in this market. Applogic is a low cost solution, but Applogic is a better solution for those who don't wish to pay price of a Dedicated Server for a VPS.
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  14. #14
    sam_m08 is offline Member
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    Quote Originally Posted by eUKhost.com View Post
    Hi Sam

    It would be worth to wait for launch of our Cloud computing solution. We have invested huge amount in setup of our first cloud and all this has been done just to impress our customers.

    Our hosting will give you pleasure of driving a Ferrari. You just need to wait for 7 - 10 days.

    We will work out packages and pricing on coming weekend.
    Are you able to quote pricing and packages before the roll-out, or will you be waiting till the 1st to announce all the details?

    Only because I need to upgrade soon and im still undecided as obviously waiting for the Cloud packages. In a bit of a lull while we wait.

    Thanks Sam

  15. #15
    eUKhost.com's Avatar
    eUKhost.com is offline Chief Marketing Officer
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    Default

    Quote Originally Posted by sam_m08 View Post
    Are you able to quote pricing and packages before the roll-out, or will you be waiting till the 1st to announce all the details?

    Only because I need to upgrade soon and im still undecided as obviously waiting for the Cloud packages. In a bit of a lull while we wait.

    Thanks Sam
    Hi Sam,

    Prices will remain same as that of our existing VPS plans, but we will be charging some fee for existing customers for migration on new Cloud. Our VPS team will get overloaded with migration requests once we launch our first cloud, so we will charge £25 one time migration fee for those who want us to migrate their data from old VPS to new VPS.

    Our first cloud will be based on Applogic as VMWare will be very expensive as of now. I am not sure if customers will agree to pay twice for a VMWare VPS with same amount of resources.
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  16. #16
    sihost is offline Senior Member
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    Default vps

    Hi,

    Will the pricing /resources etc remain the same for semi dedicated?

    How wil semi dedicated work with the new vps's? At the moment its guaranteed only 6 users per server. If the new vps's are a cluster of servers will there no longer be a semi dedicated as such?

    How is resources and the amount of users handled for clouds? I know some companies oversell the resources on the basis that the average user doesn't use his resources, that then allows them to hpst 100s of users.

    It sounds like your service will be similar to UK2's offering, vps.net. Another company (who is trying to get my business but I'm holding out to see what your offering is like) said to me today that they took 12 months to build their 'proper' cloud set up and that some clouds were not proper clouds, but vps clouds.

    I don't know what they mean, but can you shed any light on the different kinds of cloud systems and the advantages yours has, I'm looking forward to the launch of this.

    It seems that there is just 3 differences only between applogic and vmware.
    1. Price - applogic enable tyou to retain the same pricing structure and still offer 100% uptime and fallover, redundancy etc so hosting does not go down.

    2. If a server goes down applogic takes 2-3 minutes to kick in and take over the failed server whereas vmware is instant. I doubt most clients would notice this downtime.

    3. Applogic is a smaller company with lower costs, not quite such fast development (maybe) and vmware are huge, more development, but have high prices as a result.

    Is backup for the vps included in the vps cost or still extra? Is backup internal or with another datacentre? Hence if datacentre problems occurred.

    Final question, normally its bad for a small host such as ourselves to have nameservers, websites, email etc all on one server as its a single point of failure. I have been advise I should be using a backup nameserver etc.

    Will this cloud hosting take away that problem because we are taking away the single point of failure so having everything hosted at one place is no longer a problem.
    Will you still be offering your enterprise solution in a months time and possibly looking at mirroring to two different datacentres in the future.

    It will be great to see this solution go live, could you confirm which ip range will be able to be transferred without downtime?

    Cheers

  17. #17
    CTHOSTING is offline Member
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    Default

    All of the above questions are very much applicable to me too

    Any chance of someone answering these

    Thanks

    Chris

  18. #18
    eUKhost.com's Avatar
    eUKhost.com is offline Chief Marketing Officer
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    Default

    Hi Chris / Simon,

    I have answered all your questions as following :-

    1. Will the pricing /resources etc remain the same for semi dedicated?
    Ans :- Yes. Everything will remain same for the semi-dedicated offerings as well as VPS offerings.

    2. How will semi dedicated work with the new vps's? At the moment its guaranteed only 6 users per server. If the new vps's are a cluster of servers will there no longer be a semi dedicated as such?
    Ans :- We will have a separate cloud for semi-dedicated servers. Cloud of semi-dedicated servers will have 5 Servers with "Dual Quad Core Intel Xeon x5550, 24GB RAM, 2x500GB SATA, RAID1" and one single quad core xeon server as the controller server. Out of these 5 hosting servers, 1 will always remain as a standby server and it won't host anything on it. This standby server will come into action only if one of the other 4 host servers fails. 5th server will always keep a copy of each of the 4 host servers using the parity checksum technology which is deployed in RAID5 and RAID6. There will be no downtime for any of the semi-dedicated servers or VPSs if one of the host server goes down, but there will be downtime of 3 - 4 minutes if the controller server goes down.

    3. How is resources and the amount of users handled for clouds? I know some companies oversell the resources on the basis that the average user doesn't use his resources, that then allows them to hpst 100s of users.
    Ans :- Cost of these x5550 servers is only 1.5 times of the E5420's, but the performance of these x5550 servers is 3 times of the E5420's. We won't be able to setup more than 12 semi-dedicated servers on each of the 4 host servers, but customers will see some serious performance enhancement on these servers.

    4. It sounds like your service will be similar to UK2's offering, vps.net. Another company (who is trying to get my business but I'm holding out to see what your offering is like) said to me today that they took 12 months to build their 'proper' cloud set up and that some clouds were not proper clouds, but vps clouds.
    Ans :- It has taken 3 - 4 months for us to build our first cloud. We have done all sort of testing work on Applogic, VMWare, Citrix and Microsoft Hyper-V before proceeding with Applogic.

    5. I don't know what they mean, but can you shed any light on the different kinds of cloud systems and the advantages yours has, I'm looking forward to the launch of this.
    Ans :- Our Cloud computing solution will be the actual cloud solution. Others might have implemented applogic based clouds, but none of them have dared to setup kind of servers we have setup in our cloud.

    6. Is backup for the vps included in the vps cost or still extra? Is backup internal or with another datacentre? Hence if datacentre problems occurred.
    Ans :- Standby server will maintain a real time backup for your servers and we will maintain weekly backups on our NAS storage. You can order a small backup plan with us to maintain a 3rd backup with your 100% control on it.

    7. Final question, normally its bad for a small host such as ourselves to have nameservers, websites, email etc all on one server as its a single point of failure. I have been advise I should be using a backup nameserver etc. Will this cloud hosting take away that problem because we are taking away the single point of failure so having everything hosted at one place is no longer a problem.
    Ans:- Having your namerservers running when your website is down will never make any difference in uptime of your website. Chances of failure for any service will be negligible on a cloud as there won't be any sort of single point of failure in cloud. You will have downtime only if our Datacentre goes down completely, which is impossible in a Tier IV datacentre.

    8. Will you still be offering your enterprise solution in a months time and possibly looking at mirroring to two different datacentres in the future.?
    Ans :- Yes. We will setup a VMWare cloud within next 1 - 2 months. I would say new year would be the right time to launch this enterprise solution with mirrored SAN storage setup in 2 different Datacentre's.

    9. It will be great to see this solution go live, could you confirm which ip range will be able to be transferred without downtime?
    Ans :- Our Network Administrator has said that we will need to use a new /23 allocation for each of these new clouds. He won't be able to migrate IPs from old servers on to the cloud as the Networking setup works in completely different way on a Cloud. We have to setup a separate VLAN for cloud and our existing VLAN setup will not work on Cloud.
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  19. #19
    CTHOSTING is offline Member
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    Default

    Thanks for taking the time to answer all that

    Exellent detail

    Exellent solution , roll on the launch




    regards

    Chris

  20. #20
    sihost is offline Senior Member
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    Default same here

    Same here, excellent, detailed answer.
    I look forward to the launch and fantastic that you are retaining the pricing from the old vps plans

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